French-Speaking Customer Service Advisor - Relocate to Porto (Trust &

  • Paris, France
  • Full-Time
  • On-Site
  • -

Job Description:

We're hiring French-speaking Content Moderators open to relocating to Porto, Portugal for this Social Media & Trust role.

You'll help keep a major online platform safe by reviewing reports and applying platform policies.

Work model: On-Site.

Multiple start dates available across 14/Sep/26, 24/Aug/26.

Relocation support is available for candidates moving from abroad.

On site.

Please note: this role involves reviewing user-generated content and may include exposure to sensitive or graphic material as part of standard content moderation duties.

In this role, you'll answer customer questions by phone, email, and chat, keep accurate records of each interaction, and escalate more complex cases to the right team when needed.

We're looking for candidates who communicate confidently in French and are comfortable working in English day to day.

Prior customer service experience is a plus but not essential, as full training is provided.

You can expect thorough initial training, continuous coaching from your team lead, and a clear path for career progression over time.

If this sounds like a good fit, we'd love to hear from you.

Full training and career development support provided.