We're hiring a Dutch-speaking Customer Service Advisor to join a Social Media & Trust team in Lisbon, Portugal.

You'll help keep a major online platform safe by reviewing reports and applying platform policies.

Work model: On-Site.

Start date: 03/Sep/26.

No relocation package, mainland Portugal candidates only.

In this role, you'll answer customer questions by phone, email, and chat, keep accurate records of each interaction, and escalate more complex cases to the right team when needed.

We're looking for candidates who communicate confidently in Dutch and are comfortable working in English day to day.

Prior customer service experience is a plus but not essential, as full training is provided.

You can expect thorough initial training, continuous coaching from your team lead, and a clear path for career progression over time.

If this sounds like a good fit, we'd love to hear from you.

Full training and career development support provided.

This is a great opportunity to build a career in customer experience with a supportive, multilingual team and clear paths for growth.