Dutch-Speaking Customer Service Advisor - Trust & Safety (Lisbon)

  • Lisbon, Portugal
  • Full-Time
  • On-Site
  • -

Job Description:

Join a Tech account in Lisbon, Portugal as a Dutch-speaking Content Moderator.

You'll help users of a major digital platform with account and product support.

Work model: On-Site.

Start date: 10/Sep/26.

Content moderation, e-commerce platform.

Please note: this role involves reviewing user-generated content and may include exposure to sensitive or graphic material as part of standard content moderation duties.

Your daily tasks will include responding to customer enquiries across multiple channels, documenting each case accurately, and flagging anything unusual to a supervisor.

We're looking for candidates who communicate confidently in Dutch and are comfortable working in English day to day.

Prior customer service experience is a plus but not essential, as full training is provided.

You'll receive structured onboarding, ongoing coaching, and clear opportunities to grow within a supportive, multicultural team.

If this sounds like a good fit, we'd love to hear from you.

Full training and career development support provided.