Dutch Customer Support Specialist - Social Media & Trust, Lisbon
Job Description:
We're hiring a Dutch-speaking Customer Service Advisor to join a Social Media & Trust team in Lisbon, Portugal.
You'll help keep a major online platform safe by reviewing reports and applying platform policies.
Work model: On-Site.
Start date: 07/Sep/26.
Day to day, you'll handle inbound customer contacts across phone, chat, and email, log details clearly in the internal system, and pass on trickier issues to a specialist when required.
We're looking for candidates who communicate confidently in Dutch and are comfortable working in English day to day.
Prior customer service experience is a plus but not essential, as full training is provided.
The role comes with a proper onboarding programme, regular coaching sessions, and genuine room to develop your career within the company.
If this sounds like a good fit, we'd love to hear from you.
Full training and career development support provided.
This is a great opportunity to build a career in customer experience with a supportive, multilingual team and clear paths for growth.