A Fintech client in Porto, Portugal is looking for a French-speaking Customer Service Advisor to join their growing team.

You'll support customers of a modern financial services product.

Work model: Remote.

Start date: 24/Aug/26.

Relocation support is available for candidates moving from abroad.

Remote, on site 1 day per quarter.

Day to day, you'll handle inbound customer contacts across phone, chat, and email, log details clearly in the internal system, and pass on trickier issues to a specialist when required.

We're looking for candidates who communicate confidently in French and are comfortable working in English day to day.

Prior customer service experience is a plus but not essential, as full training is provided.

The role comes with a proper onboarding programme, regular coaching sessions, and genuine room to develop your career within the company.

If this sounds like a good fit, we'd love to hear from you.

Full training and career development support provided.