A Multilingual Services client in Porto, Portugal is looking for a German-speaking Customer Service Advisor to join their growing team.

You'll handle customer queries in a multilingual contact centre environment.

Work model: On-Site.

Start date: 03/Sep/26.

2 years travel industry customer service experience required.

Your daily tasks will include responding to customer enquiries across multiple channels, documenting each case accurately, and flagging anything unusual to a supervisor.

We're looking for candidates who communicate confidently in German and are comfortable working in English day to day.

Prior customer service experience is a plus but not essential, as full training is provided.

You'll receive structured onboarding, ongoing coaching, and clear opportunities to grow within a supportive, multicultural team.

If this sounds like a good fit, we'd love to hear from you.

Full training and career development support provided.

This is a great opportunity to build a career in customer experience with a supportive, multilingual team and clear paths for growth.