French-Speaking Customer Service Advisor - MedTech (Porto)

  • Porto, Portugal
  • Full-Time
  • On-Site
  • -

Job Description:

Join a MedTech account in Porto, Portugal as a French-speaking Customer Support Specialist.

You'll support customers of a healthcare technology brand with product and account queries.

Work model: On-Site.

Start date: 10/Sep/26.

Finance/O2C background preferred.

In this role, you'll answer customer questions by phone, email, and chat, keep accurate records of each interaction, and escalate more complex cases to the right team when needed.

We're looking for candidates who communicate confidently in French and are comfortable working in English day to day.

Prior customer service experience is a plus but not essential, as full training is provided.

You can expect thorough initial training, continuous coaching from your team lead, and a clear path for career progression over time.

If this sounds like a good fit, we'd love to hear from you.

Full training and career development support provided.

This is a great opportunity to build a career in customer experience with a supportive, multilingual team and clear paths for growth.