We're hiring a French-speaking Customer Service Advisor to join a Banking & Finance team in Guimaraes, Portugal.

You'll assist customers with account and product queries for a financial services brand.

Work model: On-Site.

Start date: 17/Aug/26.

L1/L2 levels, French/German or French/IT knowledge.

In this role, you'll answer customer questions by phone, email, and chat, keep accurate records of each interaction, and escalate more complex cases to the right team when needed.

We're looking for candidates who communicate confidently in French and are comfortable working in English day to day.

Prior customer service experience is a plus but not essential, as full training is provided.

You can expect thorough initial training, continuous coaching from your team lead, and a clear path for career progression over time.

If this sounds like a good fit, we'd love to hear from you.

Full training and career development support provided.

This is a great opportunity to build a career in customer experience with a supportive, multilingual team and clear paths for growth.