French Customer Support Specialist - Fintech, Lisbon

  • Lisbon, Portugal
  • Full-Time
  • On-Site
  • -

Job Description:

We're recruiting French speakers for a Customer Support Specialist role on a Fintech account based in Lisbon, Portugal.

You'll support customers of a modern financial services product.

Work model: Remote.

Start date: 21/Sep/26.

Relocation support is available for candidates moving from abroad.

Training on site then remote.

Your daily tasks will include responding to customer enquiries across multiple channels, documenting each case accurately, and flagging anything unusual to a supervisor.

We're looking for candidates who communicate confidently in French and are comfortable working in English day to day.

Prior customer service experience is a plus but not essential, as full training is provided.

You'll receive structured onboarding, ongoing coaching, and clear opportunities to grow within a supportive, multicultural team.

If this sounds like a good fit, we'd love to hear from you.

Full training and career development support provided.

This is a great opportunity to build a career in customer experience with a supportive, multilingual team and clear paths for growth.