We're recruiting Italian speakers for a Customer Support Specialist role on a MedTech account based in Porto, Portugal.

You'll support customers of a healthcare technology brand with product and account queries.

Work model: On-Site.

Start date: 20/Aug/26.

24/7 rotation, healthcare/medical device background a plus.

Day to day, you'll handle inbound customer contacts across phone, chat, and email, log details clearly in the internal system, and pass on trickier issues to a specialist when required.

We're looking for candidates who communicate confidently in Italian and are comfortable working in English day to day.

Prior customer service experience is a plus but not essential, as full training is provided.

The role comes with a proper onboarding programme, regular coaching sessions, and genuine room to develop your career within the company.

If this sounds like a good fit, we'd love to hear from you.

Full training and career development support provided.

This is a great opportunity to build a career in customer experience with a supportive, multilingual team and clear paths for growth.